Refund policy

Not useful? Email us within 14 days for a full refund — no questions asked.

• Write to support@reachgrade.com from the email you used at checkout, or include your Paddle receipt number.
• We refund the full $12 through Paddle, our Merchant of Record. Your bank usually shows it within 5–10 business days.
• Once the refund is approved, the report is locked and deleted.
• After 14 days we may still help — just ask.

We reply within 48 hours. Not affiliated with X Corp.